Privacy Policy

HipMarvinFX respects your privacy and aims to handle personal information responsibly. This Privacy Policy explains what information may be collected, why it is used, the categories of service providers that may process it, and the choices available to you.

This policy is intended to operate consistently with applicable data-protection requirements, including the Nigeria Data Protection Act 2023 where applicable.

Depending on how you use the service, we may collect:

• Account information: name, email address, authentication information, and account settings.
• Subscription information: plan, subscription status, billing cycle, transaction status, and related account records.
• Payment information: payment details processed by our third-party payment provider. We do not intentionally store your full payment-card credentials.
• Communications: information you provide when contacting support or submitting a request.
• Usage information: pages viewed, features used, and interaction information where analytics or operational logging is enabled.
• Technical information: IP address, browser, device, operating-system, security, and diagnostic information that may be generated when you use the service.

We may use personal information to:

• Provide, authenticate, maintain, and secure the HipMarvinFX service.
• Manage subscriptions, billing, payments, and account access.
• Respond to support requests and communicate important service information.
• Monitor service reliability, prevent abuse, and protect platform security.
• Understand aggregate usage and improve the service.
• Comply with applicable legal, regulatory, accounting, and security obligations.

Subscription payments are processed through third-party payment providers such as Flutterwave. Payment providers may collect and process payment information directly under their own privacy policies and applicable requirements.

HipMarvinFX may retain transaction status, subscription information, amount, currency, and related billing records needed to operate the account and maintain appropriate business records.

HipMarvinFX may use cookies, local storage, session technologies, and similar mechanisms that are necessary for authentication, security, preferences, and service operation.

Where analytics or optional tracking technologies are used, they may collect information about how visitors interact with the website. Your browser may provide controls for managing cookies, although disabling necessary technologies can affect service functionality.

We may use trusted third-party providers for services including hosting, authentication, payments, email, analytics, security, market data, and infrastructure. These providers receive only information reasonably necessary for the services they provide and process information under their applicable terms and privacy practices.

We do not sell personal information to third parties.

We retain personal information for as long as reasonably necessary to provide the service, maintain account and business records, resolve disputes, enforce agreements, prevent abuse, and satisfy applicable legal or accounting obligations.

Retention periods may differ depending on the type and purpose of the information. Information that is no longer reasonably required may be deleted or securely disposed of, subject to applicable legal requirements.

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, or destruction. No internet transmission or storage system can be guaranteed to be completely secure.

Depending on applicable law and your circumstances, you may have rights concerning your personal information, including rights to request access, correction, deletion, restriction, or other lawful forms of control over processing.

To make a privacy request, contact support@hipmarvinfx.com. We may need to verify your identity before completing a request, and some requests may be subject to lawful exceptions or limitations.

Some service providers used by HipMarvinFX may process information in countries other than Nigeria. Where applicable, we will take reasonable steps to ensure that such processing is subject to appropriate contractual, technical, or other safeguards required by applicable law.

The service is not directed to children. We do not knowingly seek to collect personal information from children in circumstances where collection would be unlawful.

We may update this Privacy Policy when our practices, services, or applicable requirements change. The updated version will be posted on this page with a revised effective date.

Privacy questions or requests can be directed to support@hipmarvinfx.com.

Service: HipMarvinFX